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Where did Harold Dermott go?

PostPosted: Thu Jan 19, 2012 5:03 pm
by Hans Efde
I found this blog by Nick Mason:
http://www.classicandperformancecar.com ... _2011.html

According this story Harold Dermott left the McLaren factory for another job early 2011. Does anyone have an idea where he went?

Re: Where did Harold Dermott go?

PostPosted: Thu Jan 19, 2012 5:18 pm
by Stuart
I was particularly sorry to see that Harold Dermott is to leave McLaren after caring for customers almost since the inception of the McLaren F1. My experience is that most customer service personnel, be it in furniture, electrical appliances, computers or cars, are recruited from the guard house at Guantanamo Bay. Harold, on the other hand, has a glittering career ahead of him in the diplomatic service, should he choose to take it up. He has spent a great deal of time delivering bad news (ie, the estimate for the work) to McLaren F1 owners.

You might think that, if you buy what was the world’s most expensive car, you shouldn’t have to worry about servicing costs. You’d be wrong. I’ve seen strong men lying on the floor beating their fists and weeping as Harold gently administers the news that emptying the ashtray will require the services of Brinks-Mat.

Even better, though, has been his ability to explain clearly and calmly why these costs are so astronomical. I recently revisited a fax from Harold in which he’d responded to a complaint from me regarding a quote for fitting a new numberplate.

‘Your insight into the manufacturing techniques for the numberplate is uncanny. There is no way you could know that 
this is preceded by the mining of the precious reflective plastic ore in the foothills of the Himalayas. This is then shipped by llama across the Gobi desert to the boat in Shanghai, a process complicated by the need to keep it refrigerated to exactly 4.2 degrees at all times.’

I just hope that his successor, Marcus, is as familiar with the parts manufacturing details.

NICK MASON




Perhaps he's retired

Re: Where did Harold Dermott go?

PostPosted: Thu Jan 19, 2012 9:23 pm
by Hans Efde
That makes sense, but I don't imagine Harold as someone with a straw hat watering the lawn and clipping the roses. I then hope he is writing book about Midas and Maclaren. He still has a photo book I am chasing (the only thing he rescued out of the Corby factory fire). He promised me to scan the pics, so maybe it's time to remember him about it. If I can find him that is.

Re: Where did Harold Dermott go?

PostPosted: Thu Jan 19, 2012 10:58 pm
by DavidL
Well, I can't find any Harold Dermotts on Facebook... :D

Re: Where did Harold Dermott go?

PostPosted: Thu Jan 19, 2012 11:47 pm
by Hans Efde
faceofdoh wrote:Well, I can't find any Harold Dermotts on Facebook... :D


I checked all social media, Linkedin neither. Google came up empty as well. Sometimes names pop up on the website of f.e. a golf, tennis or bridge club. I wonder where the Midas club is sending Harold's copy of the club magazine to.

Re: Where did Harold Dermott go?

PostPosted: Fri Jan 20, 2012 10:05 am
by Hans Efde
Okay I had a quick google this morning and think I have a link. I found his birthday which is in June 1947 and indeed that makes him 65 this year, so obviously he retired. I also found out he does secretary work for his son's business, so via this company I have sent him an email. Let's see if he gets back to me.

Re: Where did Harold Dermott go?

PostPosted: Fri Jan 20, 2012 11:09 am
by Stuart
Nice work Hans, it will be nice if he gets in touch and you can gleen some useful photos etc, fingers crossed.

Re: Where did Harold Dermott go?

PostPosted: Fri Jan 20, 2012 9:30 pm
by Geoff Butcher
According to this Harold has indeed retired
http://www.howtospendit.com/#!/articles ... mclaren-f1

Re: Where did Harold Dermott go?

PostPosted: Tue Jan 31, 2012 1:50 pm
by Stuart
I also found out he does secretary work for his son's business, so via this company I have sent him an email. Let's see if he


Hans did you receive a reply I wonder?

Re: Where did Harold Dermott go?

PostPosted: Tue Jan 31, 2012 6:34 pm
by Hans Efde
No not yet, I will try again. Possibly my email wasn't received by his son. I'll just give them a call to find out.